Shop Policy

Shipping :

* All items are made to order, and the listing will provide the estimated number of weeks required to complete the work.
* Items will be shipped via USPS first class mail from the United States. If you have a UPS /Fed Ex account we could use that as well
 

* Shipment within US : All Shipments will have tracking details. The tracking number will be emailed upon shipment.
 

* International shipping or Shipping outside US : -By regular United States mail, the postal service normally takes 2 to 4 weeks. The tracking details will only show the last scan within US. Additional tracking details are not available. If you would prefer tracking all the way, then we would need to use express mail or a service like Fed Ex where the shipping cost is much higher. If you would prefer this option please do contact us before purchase. The buyer is responsible for any fees or charges incurred with the destination country's customs.

Please plan your purchases accordingly.

Refunds or Exchange :

Due to the delicate, made-to-order nature of our accessories, we do not accept returns for change of mind or for purchases of incorrect sizing. Items that are damaged in the course of normal wear and tear are not considered to be faulty and will not be accepted for return.

Most of our designs include meticulous stone work, so it is likely that a few stones could drop of during shipping if not handled carefully. In such cases, if you would like a repair kit, we will gladly send one.

* Disclaimer : We strive to source the finest raw materials. The silk threads, swarovski stones, crystals, brass settings, beads etc are sourced from various suppliers. Millieicaro company cannot guarantee the authenticity of purchased raw materials supplies.

It is important that each customer understand shop policy before purchase.

* Intellectual Property : All designs, content features including artwork and photography  are owned, or licensed by Millieicaro. The photo's posted on Millieicaro may NOT be used in any commercial endeavors, except those approved by Millieicaro in writing.